**Privacy Policy**
Effective Date: 1/1/22
At Ma Ophthalmology PLLC ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal health information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with applicable laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
### **Information We Collect**
We may collect the following types of information:
1. **Personal Identifiable Information (PII):** Includes your name, address, phone number, email address, and other contact information.
2. **Health Information:** Includes your medical history, treatment plans, prescription information, and other health-related data.
3. **Payment Information:** Includes your billing details, insurance information, and payment history.
4. **Electronic Communications:** Includes information provided when you communicate with us via email, text message, or other digital platforms.
### **How We Use Your Information**
We use your information to:
- Provide medical care and treatment.
- Schedule and confirm appointments.
- Process billing and insurance claims.
- Communicate with you about your health, appointments, and our services.
- Comply with legal and regulatory requirements.
### **Sharing of Information**
We do not sell or rent your personal information. We may share your information with:
- Other healthcare providers involved in your care.
- Insurance companies for billing purposes.
- Third-party service providers who assist in our operations, subject to strict confidentiality agreements.
- Government authorities as required by law.
### **Texting Policy**
We understand the importance of convenient communication and offer the option to communicate via text message for specific purposes. By using this service, you acknowledge and agree to the following:
1. **Purpose of Texting:**
- Text messages may be used to send appointment reminders, confirm appointments, provide health-related updates, or respond to your inquiries.
2. **Confidentiality:**
- While we strive to protect your information, texting is not a secure method of communication, and there is a risk of unauthorized access to your information.
- Text messages should not be used to communicate sensitive medical information or emergencies. Please call our office for urgent matters.
3. **Consent:**
- By providing your mobile number, you consent to receive text messages from Ma Ophthalmology PLLC. You may opt-out of receiving text messages at any time by replying "STOP" or contacting our office.
4. **Data Retention:**
- Text communications may be documented in your medical record as appropriate.
### **Your Rights**
You have the right to:
- Access your medical records.
- Request amendments to your medical records.
- Receive an accounting of disclosures of your health information.
- Request restrictions on the use or disclosure of your information.
- File a complaint if you believe your privacy rights have been violated.
### **Data Security**
We implement reasonable administrative, technical, and physical safeguards to protect your information. Despite these measures, we cannot guarantee the absolute security of your data.
### **Changes to This Privacy Policy**
We may update this Privacy Policy from time to time. Changes will be effective upon posting to our website or notifying you directly. Please review this policy periodically.
### **Contact Us**
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Ma Ophthalmology PLLC
3616 Main St FL9, Flushing, NY 11354
Phone: 929-533-1633
Email: info@envisioneyegroup.com
Thank you for trusting Ma Ophthalmology PLLC with your healthcare needs.
